Privacy Policy

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

  • It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
  • We transfer information about you if Cool Solutions or eSPACE is acquired by or merged with another company. In this event, Cool Solutions will notify you before information about you is transferred and becomes subject to a different privacy policy.
  • Requesting free material (case studies/eBooks, etc) or signing up for an account with eSPACE you are subscribe to a mailing list that allows you to receive email alerts on all of our updates, publications, blogs and more. We use Mailchimp to manage our mailing lists. When registering, we require some personal information. You may access and change this information or your preferences at any time. the information you provide will be stored via Mailchimp and used by INASP for internal statistical analysis only. Our mailing lists and your personal information will not be passed on for use outside of eSPACE. For information on the Mailchimp privacy policy, visit their website: http://mailchimp.com/legal/privacy/

INFORMATION GATHERING AND USAGE

  • When you register for eSPACE we ask for information such as your name, company name, email address, billing address, credit card or bank draft information
  • Cool Solutions uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

COOKIES

  • A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.
  • Cookies are required to use the eSPACE service.
  • We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to your eSPACE Site after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

DATA STORAGE

Cool Solutions uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run eSPACE. Although Cool Solutions owns the code, databases, and all rights to the eSPACE application, you retain all rights to your data.

DISCLOSURE

Cool Solutions may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

CHANGES

Cool Solutions may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your eSPACE primary account holder account or by placing a prominent notice on our site.

QUESTIONS

Any questions about this Privacy Policy should be addressed to support at support@espace.cool.